Remote Interpreting: What to Know

by | Sep 15, 2022 | Communication Services

Communication is essential when sharing your with your clients and growing your business. If you want to reach out to a broader audience, try to use remote interpreting in your meetings. Remote interpreting, also known as VRI (Video-remote interpreting), involves using physically remote interpreters from the meeting room to close language gaps. When you hire remote interpreting services assistance, you get access to an on-demand professional interpreter who works remotely and provides support.

What are the Different Channels Used?

Given rapid-fire improvements in technologies and platforms in the last few years, it’s not surprising that remote interpretation services use a range of delivery channels, which include:

• Over-the-phone (OPI) is when the interpreter delivers services over the phone.
• Video-remote interpreting (VRI) is when an interpreter uses a laptop, camera, and headset with a microphone to deliver language services. If you have an event or meeting, VRI is one language solution you want to try. Video-remote interpreting is further broken down into three types:

◦ Sign language
◦ Spoken language
◦ Video relay service

How Can Remote Interpreting Help Your Business?

When you add interpretation services to your meetings, you can look forward to the following:

• Better understanding. The interpretation services allow your meetings with multilingual clients to proceed without a problem. As a result, you prevent misunderstandings caused by language barriers.
• Inclusivity. Interpretation services allow multilingual participants to express themselves in the meeting efficiently.
• Accessibility. If you have clients or employees with physical, vision, or hearing impairments, they can still understand or participate in the meeting when you hire remote interpreting services.
• Builds engagement. People have an easier time following the discussion with interpreters, so they know what’s happening in their local languages.

What are the Benefits of Remote Interpreting?

You can enjoy reduced costs since you do not spend money on travel and lodging costs for your interpreters—cost savings on renting or buying specialized equipment for interpreters such as wireless equipment or booths. There’s also greater versatility since many language solution agencies have interpreters in various languages, even those least spoken. You also save on office space and resources since you won’t have to fly in your interpreters.

Remote interpretation services are an alternative to onsite interpreting when there is a lack of available qualified interpreters in the area; and when an interpreter is needed immediately, and there is no available interpreter onsite. The physical presence of the interpreter(s) is always advisable. It plays a significant role in the interpretation encounter. However, the global pandemic has made remote interpreting the most popular form of oral translation on digital platforms such as ZOOM, Microsoft Teams, Google Hangouts, and WebEx.

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